Shipping & Delivery Policy / Cancellation & Refund Policy


Free Delivery on all products. You do not need to pay a penny on shipping. Just pay for your item.


We are giving standard 14 days returns on all orders. If you change your mind about a particular item you’ve bought from us for any reason, simply follow the easy Returns Instructions that you’ll receive with your purchase and post it back within 30 days of the dispatch date to receive a full refund (including VAT). The only exceptions on refunding items are those that have been personalized to your specification, such as resized rings (done through us or another jeweler). Additionally, earrings cannot be refunded for hygiene reasons.


  • The identification tag must not have been removed from the item.
  • All items must be returned in original condition (clean, unused and unaltered).
  • All returned items must be in their original packaging, along with the Authenticity Card if supplied.

If you return an item for refund that was part of a promotional offer, kindly return any free gift that was supplied as part of that promotion. We recommend you return your item via Royal Mail Special Delivery (or other similar tracked and insured delivery service) to ensure you have proof of postage and that your item is reassuringly covered during transit.

Shipping Details:

What are the delivery charges?

There are no delivery charges on any amount of purchase. You just need to pay for you item.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the destination to which you want the order shipped to and location of the Seller.

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Furnitureonly?

There are NO hidden charges when you make a purchase on Furnitureonly. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

What do the different tags like "In Stock", "Available" mean?
'In Stock'

For items listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.


The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.


Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.

'Back In Stock Soon'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'

This product is no longer available because it is obsolete and/or its production has been discontinued.

'Out of Print'

This product is not available because it is no longer being published and has been permanently discontinued.